Inbox

What is waiting for your decision: team actions to approve, reported content to moderate and new comments.

Inbox panel open on the right, on the Approvals tab, with two actions pending approval

What it is for#

The inbox gathers what is waiting for you: your team's actions pending approval, comments and recognitions someone has reported, and new comments. It opens as a side panel from any screen.

It only holds what is pending. The history of comments is in Comments and what the AI decides is in AI Actions Approval.

Where it is: top bar › inbox icon (the first of the three icons next to your photo). The red number on the icon is what you have pending.

What you see#

ElementWhat it shows
Inbox and numberThe panel title and how many items the open tab holds.
AllEverything pending together.
ApprovalsActions someone in your team has marked as done that await your decision.
NotificationsNew comments. Nothing to decide.
ModerationReported comments and recognitions waiting for you to decide whether they are published.
Number on each tabHow many items it holds.
RowThe person's initials and name, the action name and a label with the type (Approval). Clicking it expands it.
×Closes the panel.

When a tab is empty it shows All caught up, with a text that depends on the tab: There is no reported content left to moderate. under Moderation and You have no new comments. under Notifications.

Empty Moderation tab with the message All caught up and There is no reported content left to moderate

Settings#

The inbox is not configured: it fills itself. An action reaches Approvals when its completion method requires approval and someone in your team submits it; that is decided in Actions.

Approval detail#

Expanded approval row with the action description, the points, the due date and the Reject and Approve buttons
ElementWhat it shows
DescriptionThe action's text, as the person sees it.
N points · due YYYY-MM-DDThe points the action gives and its deadline.
ApproveAccepts the action.
RejectDoes not accept it.

Pending approvals page#

Besides the panel, the inbox has a full page, with the project's welcome at the top and the list Actions from your team pending approval.

Inbox page with the project welcome and the Actions from your team pending approval list, with two cards with Approve and Reject
ElementWhat it shows
Photo and nameWho submitted the action.
Approve / RejectThe same decisions as in the panel.
TransactionThe record number of that submission.
Action groupThe group the action belongs to.
Action descriptionThe action's text.
CommentsWhat the person wrote when submitting it, with their photo.

How to#

Review and decide an approval#

  1. 1

    Open the inbox

    Click the inbox icon in the top bar and go to Approvals.

  2. 2

    Expand the row

    Click the person to see the description, points and deadline.

  3. 3

    Decide

    Press Approve or Reject. To see what they wrote when submitting it, use the inbox page, which shows the Comments.

Things to know#

  • Approve and Reject take effect immediately. Check the description and comments first.
  • An unreviewed report keeps the content hidden. Empty Moderation often.
  • The panel takes a few seconds to appear: the screen darkens first and then it opens.
  • The number on the icon and the one in the title do not always match: the title's number follows the tab you have open.