Pulse Check Dashboard

How the workforce is feeling according to the daily pulse questions: index, participation, unfavourable answers and their breakdown by question, category, location and area.

Organisation pulse screen with the period buttons, the Pulse index, Participation, Unfavourable and People responding cards and the What to look at now block

What it is for#

This screen reads the answers to the pulse questions, the random question each person gets every day. It tells you how people are feeling (the index), how many of them answer and where the low answers are, and compares it with the previous period.

The screen is titled Organisation pulse. Below the four headline figures it breaks the results down by question, category, location and area, and ends with the comments people left.

Where it is: Analyze › Pulse Check Dashboard.

What you see#

ElementWhat it shows
SubtitleThe period, how many responses there are, from how many people out of how many active, and the date of the data.
30 days, 90 days, 12 monthsThe period you are looking at. The selected one is highlighted.
CardsPulse index, Participation, Unfavourable and People responding (see Metrics).
What to look at nowReadings derived from the period's data, for example which category is lowest and what to check before deciding.
QuestionsOne row per question with its category, index, change and a trend line. Click one to see its month-by-month detail.
Monthly trendLine chart with each month's index and participation.
Answer distributionHow answers spread across the five values of the scale.
Index by categoryEach category's index and its change.
By location and By areaTables with the result per workplace and per unit of the structure.
Employee voiceRecent comments, the most critical first.
Questions block with six questions, each with its category, index, change, number of answers and trend line
Monthly trend chart with the index line and the dashed participation line
Answer distribution block, from Very good to Very low, and Index by category with the overall index
By location and By area tables and the start of the Employee voice block

Metrics#

MetricWhat it measuresHow it is calculated
Pulse indexOverall mood.1-5 scale normalised to 0-100. Underneath, the points of difference with the previous period.
ParticipationHow many people answer.Respondents over active headcount. Underneath, the difference with the previous period.
UnfavourableThe weight of bad answers.Answers of 1 and 2 over the total.
People respondingThe size of the sample.People who answered in the period, with the number of responses and the previous period's ("previously").
Question rowOne question's result.The question's index, change against the previous period (▲/▼), number of answers and a mini monthly trend.
Question detail (opens below its row when you click it)Its month-by-month evolution.Answers (and the previous period's), People, Previous index and Unfavourable; and a table with Month, N (answers), Index and the change vs period.
Monthly trendWhere the series is heading.Index 0-100 (solid line) and participation % (dashed line), per month. According to the screen, participation is the variable that really moves.
Answer distributionWhether the average hides a low tail.Percentage and number of answers for each value: Very good (5), Good (4), Neutral (3), Low (2), Very low (1). Underneath, the total Favourable, Neutral and Unfavourable.
Index by categoryThe slice with the most sample.Each category's index, change, answers, questions and unfavourable percentage. A mark on each bar shows the Overall index.
By locationThe pulse per workplace.People, Respond, Part. (participation), Index and Unfav. for each workplace. Only those above the minimum sample are shown: the footer says how many groups are hidden for having fewer than 5 respondents.
By areaThe pulse per unit of the structure.The same columns, with the same anonymity threshold as locations.
Employee voiceWhat people write when they answer.Each comment with its score (for example 2/5), the category, the date, the text and the question it answers. The most critical come first.
Question in the Orgullo category expanded with Answers, People, Previous index and Unfavourable and the month-by-month table with N, index and change
Clicking a question expands its month-by-month evolution.

Filters#

FilterWhat it doesValues
PeriodChanges the window for every figure and the previous period they are compared with.30 days, 90 days, 12 months. Default: 90 days.

There are no location or area filters: those breakdowns come ready-made in their tables.

How to#

Find the weakest topic#

  1. 1

    Pick the period

    The screen opens on 90 days. Change it if you want to look at the last month or the last year.

  2. 2

    Read What to look at now

    It tells you which category is lowest.

  3. 3

    Go down to the category

    In Index by category, check its index, its change and its unfavourable percentage.

  4. 4

    Open its questions

    In Questions, click the one in that category to see its month-by-month evolution, and read the comments in Employee voice.

Things to know#

  • Each person gets one random question per day, so each question has few answers: the screen always shows the count so you do not lose sight of it.
  • Aggregating by category is what stabilises the sample. A single question is noise; decide on the category.
  • Workplaces and areas with fewer than 5 respondents are not shown, so nobody can be identified.
  • The questions are set up on another screen: Sentiment Analysis Questions.
  • Category names, questions and comments are shown as they were written, in Spanish in this project.